TP ICAP (“we”, “us”, “our”) is committed to safeguarding personal information of website visitors such as names, contact details and ID data ("Personal Information"). To the extent that any Personal Information is collected, it is held securely and in line with "Data Protection Legislation" meaning the General Data Protection Regulation (EU) 2016/679 and the UK Data Protection Act 2018 and TP ICAP is the data controller in respect of any personal information collected from website visitors or otherwise online or by digital means.
This Privacy Notice sets out how and why personal information may be collected by TP ICAP from website visitors and provides other information as required by law including how we respect individual rights, and how TP ICAP’s Cookie Notice applies to any person visiting any TP ICAP websites.
Personal Information we may collect about you includes:
⦁ Identification data, full name, title, gender, marital status, date of birth, passport number, driving licence number, national identification number, signature, address etc.
Special category data (formerly sensitive personal data)
⦁ Special Category Data is information concerning an individual's: (i) racial or ethnic origin, (ii) political opinions, (iii) religious beliefs or other beliefs of a similar nature, (iv) membership of a trade union, (v) physical or mental health or condition, (vi) sexual life or orientation, (vii) commission or alleged commission of any offence or any proceedings for any offence committed alleged to have been committed by him/her, the disposal of such proceedings, or the sentence of any court in such proceedings. Where we receive special category data, TP ICAP only retains the information that is strictly necessary to comply with our legal obligations.
Personal Information from other sources
We may receive information from third parties that collect Personal Information from you and pass it
on to us. For example: (i) in connection with services that we provide to our clients; and (ii) we may
receive information from past employers and others concerning your employment history where you
apply for a job with us. Where this is the case the third party is responsible for informing you that
they have shared your Personal Information with us, directing you to this Notice and obtaining any
relevant consents from you to ensure you are happy with the ways in which your Personal Information
will be used. However, once we are holding it, we will only handle any person's Personal Information
in accordance with this Policy.
When you engage with us (e.g. sending us emails, contacting us via telephone, or visiting or making and enquiry through the Website) you may provide Personal Information about yourself including your name and contact details e.g. your address, email address, and telephone number. If you are using our services, you may also provide us with your financial information and various other necessary Personal Information. Where you make use of the Website we may also collect information about your use of the Website (e.g. your IP address and choice of web browser). Some of this Personal
Information is collected and processed so we can perform a contract with you, some for the purpose of compliance with applicable legislation and some for the purposes of our legitimate business interests (namely to carry out and improve our business, analyse the use of the Website and services and support our staff and clients). In every case we will only collect your Personal Information for lawful and transparent means, with your explicit consent where required and where no other legal grounds for processing exists.
Upon request we will clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Information is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
We will use Personal Information only in ways that are compatible with the purposes for which it was collected, authorised by this Privacy Notice, or authorised by you. We will take reasonable steps to ensure that Personal Information is relevant to its intended use, and is accurate, complete, and current (as provided by you). We depend on you to update or correct your Personal Data whenever necessary.
To comply with legal and regulatory obligations including recording employee calls made on
employees' landlines and mobile telephone lines.
For recruitment purposes If you apply for a job with us, we may collect personal information from you and where relevant, from third parties
Where you provide Personal Information on behalf of another individual you are responsible for
notifying that individual that you have provided their Personal Information to us and directing them
to this Notice so they can see how we will process their Personal Information.
Why we need your personal information:
We use your Personal Information:- (a) to provide you with our services on an ongoing
basis, in accordance with our contract, (b) to improve our Website and services, for data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns (c) to comply with our own legal and regulatory obligations, including in relation to financial promotion, applicable anti-money laundering and counter terrorist financial legislation (d) for our internal business processes, including providing support to our staff (e) where relevant, process your application for employment (f) to provide you with news, general information about other goods, services and events which we offer that are similar to those that we have provided to you unless you have opted not to receive such information (g) to develop and display content and advertising (and work with third-party vendors who do so) tailored to your interests and/or location and to measure its effectiveness and (h) to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us about our service users is among the assets transferred.
Where you or your employer (or any other entity you work for) provides services to us, you and/or they may provide us with some of your Personal Information in connection with the provision of the
services, such as your name, business contact details and other Personal Information. We will only
process such Personal Information in connection with the provision of the services (such as using your
contact details to discuss the services) and in accordance with this Policy. In addition, where
necessary, we may also share your Personal Information with third parties in order to provide our
If you change your mind about us using your Personal Information in the ways described in this Policy,
please let us know by contacting GlobalDataPrivacy@tpicap.com.
How we use your personal Information
Where it is necessary for the performance of our contract with you, or for our internal business
processes, we may share your Personal Information with certain third parties, professional advisors,
service providers, regulatory bodies, auditors, technology providers, and any duly authorised agents
or related, associated, or affiliated companies of the foregoing for the same purposes.
By submitting your Personal Information to us, you acknowledge that such third parties may receive
and process your Personal Information. We ask all third parties to treat your Personal Information
securely and in accordance with this Notice and will take reasonable steps to enforce this.
In addition, it may be necessary to disclose your Personal Information if we are under a duty to
disclose your Personal Information in order to comply with any legal obligation (such as anti-money
laundering or anti-terrorist financing obligations), carry out an internal investigation, enforce our
Terms and Conditions on our Website and any other agreement, or protect the rights, property, or
safety, of our companies and our clients, directors, employees, or other personnel. This includes
exchanging information with other companies and organisations for the purposes of fraud protection
and prevention. They in turn may exchange information (including Personal Information and financial
information) with foreign tax authorities.
In exceptional circumstances, if we are sold or merged with another company we may disclose your
information to a potential buyer, including your Personal Information and other information
concerning your relationship with us, so that they can continue to provide the services you have
We only retain your Personal Information for as long as we have a legitimate business interest to do and in line with the Data Protection Legislation.
Where you have chosen a password which allows you to access certain parts of the Website, you are
responsible for keeping this password confidential. We advise you not to share your password with
Unfortunately, the transmission of information via the internet is not completely secure and, although
we will take steps to protect your Personal Information, we cannot guarantee the security of your
Personal Information when transmitted via the Website; any transmission is therefore at your own
Where we become aware that your Personal Information has been compromised by a data breach (as defined by the Data Protection Legislation) we will make reasonable efforts to notify you in a timely manner.
Any Personal Information provided to us may be transferred to and stored on third parties’ servers and we take reasonable steps to ensure these procedures comply with relevant laws.
We take steps to protect your Personal Information from unauthorised access and against unlawful
processing, accidental loss, destruction, and damage.
If you are located in the European Economic Area (“EEA”) or the UK: Some of the non-EEA countries are recognised by the European Commission as providing an adequate level of data protection according to EEA standards (the full list of these countries is available on the EU Commission’s adequacy list online at: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_en). For transfers from the EEA or UK to countries not considered adequate by the European Commission, we have put in place adequate measures, such as standard contractual clauses adopted by the European Commission, to protect your Personal Data.
a. To request a copy of all the information that we hold about you;
b. To request amendments or corrections so that your records are accurate and up to date;
c. To request that your information is deleted;
d. To request erasure of your Personal Information;
e. To request that your information is forwarded on to a 3rd party (“right of data portability”); and
f. To withdraw any consent that you have provided as the legal basis for our processing of your Personal Information.
You may exercise your rights of access, rectification, cancellation and opposition by contacting us.:
a) Data Controller
TP ICAP Group plc, 135 Bishopsgate, London EC2M 3TP, with ICO no. ZA476173 is the data controller in respect of any personal information collected directly from all website visitors.
b) Data Protection
Further Data Protection information can be sought via GlobalDataPrivacy@TPICAP.com.
Please note that we may ask you to verify your identity before responding to such requests. If you make a request, we will try our best to respond to you as soon as possible.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Information. For more information, if you are in the European Economic Area (EEA) or the UK, please contact your local data protection authority in the EEA or UK as applicable.